Terms & Conditions

Welcome to Ziilli. By accessing or using our website, products, or services, you agree to the Terms & Conditions mentioned below. These terms apply to all visitors, customers, and users of the Ziilli platform. Please read them carefully.

1. General Information

The website Ziilli | Transforming Life Transforming World (“we”, “us”, “our”) operates as a platform to browse, purchase, and inquire about electronic goods, including LED TVs, Mixer Grinders, Washing Machines, Infrared Cookers, and more.

By using the website, you accept these terms in full. If you disagree with any part, please discontinue using the site.

2. Use of the Website
By accessing Ziilli, you agree:

• Not to misuse the website in any unlawful manner
  
• To provide accurate and complete information during registration or purchases
  
• Not to engage in activities that may harm the site, services, or other users
  
• To follow all guidelines, instructions, and policies mentioned on the website

We reserve the right to restrict access to any user who violates these terms.

3. Product Information & Availability
We make every effort to provide accurate product descriptions, specifications, and pricing.
However:

• Colors and actual product appearances may vary slightly
  
• Prices may change without notice
  
• Product availability may vary based on stock status

Ziilli reserves the right to discontinue or modify products anytime.

4. Orders & Payments
When placing an order:

• You agree that all information provided is accurate
  
• You authorize us to process your payment through secure payment gateways
  
• Orders may be cancelled if payment is not verified
  
• Confirmation emails will be sent after successful payment

We are not responsible for delays caused by incorrect information provided by the user.

5. Shipping & Delivery
Delivery timelines are estimates and may vary due to:

• Courier delays
  
• Location constraints
  
• Unforeseen circumstances

We are not responsible for delays beyond our control but ensure full support in tracking and updates.

6. Returns, Replacement & Refunds
Our Return & Replacement policy ensures customer satisfaction.
Products may be eligible for return or replacement if:

• They are received damaged
  
• They have manufacturing defects
  
• Incorrect items were delivered

The product must be returned in its original condition, packaging, and with all accessories.

Refunds, if applicable, will be processed through the original payment method.

(If you want, I can write a full Return & Refund Policy section separately.)

7. Warranties
Most Ziilli electronics come with a standard manufacturer warranty.
Warranty terms may vary based on product category and brand.

Warranty does not cover:

• Physical damage
  
• Water damage
  
• Unauthorized repairs
  
• Mishandling or incorrect usage

Always refer to the product’s warranty card or documentation.

8. User Accounts
If you create an account:

• Keep your login details confidential
  
• You are responsible for all activities under your account
  
• Inform us immediately if you detect unauthorized access

We may suspend or terminate accounts involved in malicious or fraudulent activity.

9. Intellectual Property Rights
All content on the Ziilli website—including images, logos, text, graphics, product descriptions, and branding—is owned by Ziilli or its licensors.

You may not:

• Copy, reproduce, or distribute materials without consent
  
• Modify or create derivative works
  
• Use our trademarks without permission

10. Limitation of Liability
Ziilli is not responsible for:

• Losses caused by delays in delivery
  
• Damages due to incorrect use of products
  
• Loss of data or profit due to website malfunction
  
• Issues caused by external service providers (couriers, payment gateways, etc.)

Your use of the site is at your own risk.

11. Third-Party Links
Our website may contain external links for your convenience.
Ziilli is not responsible for the content or policies of third-party websites.

12. Modification of Terms
Ziilli reserves the right to update or modify these Terms & Conditions at any time.
All changes will be posted on this page with a new Last Updated date.

13. Governing Law
All disputes and legal matters will be governed under the laws of India.