Privacy Policy

At Ziilli, your privacy is our priority. We are committed to protecting your personal information and ensuring a safe, transparent, and trustworthy experience whenever you interact with our website, products, or services. By using our platform, you agree to the practices outlined in this Privacy Policy.

1. Information We Collect
We collect data to improve your shopping experience and provide high-quality service.
a) Personal Information

  • Full name
  • Email address
  • Phone number
  • Shipping & billing address
  • Any information submitted through contact forms, support requests, or account creation

b) Payment Information
We do not store your card or banking details.
Payments are processed securely through trusted, PCI-compliant payment gateways.

Technical & Usage Data
Collected automatically for analytics and site performance:

  • IP address
  • Browser type
  • Device details
  • Pages visited
  • Time spent on site
  • Cookies & similar tracking tools

2. How We Use Your Information
Your information helps us deliver a better Ziilli experience:

  • Processing and delivering orders
  • Sending order confirmations, updates, and notifications
  • Providing customer support
  • Improving website performance and user experience
  • Sending exclusive offers (only if you subscribe)
  • Ensuring secure transactions & preventing fraud

3. How We Protect Your Information
Security is a core part of Ziilli.
We protect your data through:

  • Advanced SSL encryption
  • Secure server infrastructure
  • Fraud monitoring systems
  • Regular security updates
  • Restricted internal data access

We never sell or rent your personal information.

4. Cookies & Tracking Technologies
Cookies help us enhance your browsing experience:

  • Remembering your preferences
  • Improving site loading and navigation
  • Analyzing traffic and performance
  • Offering relevant recommendations

You may disable cookies anytime through browser settings.

5. Sharing Your Information
We only share your data with:

  • Shipping partners
  • Payment processors
  • IT & security service providers
  • Legal authorities when required

We do not share your data with third-party marketers.

6. Your Rights
You control your personal information. You may request to:

  • Access your data
  • Update or correct information
  • Delete your stored information
  • Opt out of promotional emails
  • Disable cookies

To submit a request, contact us at customercare@xiilli.com.

7. External Links
Ziilli may include external website links for your convenience.
We are not responsible for their privacy practices or content.

8. Children’s Privacy
Ziilli does not knowingly collect information from children under 13.
If you believe a child has provided personal data, please contact us immediately.

9. Updates to This Policy
We may update this Privacy Policy periodically.
All changes will be posted here with a modified Last Updated date.

We are here to ensure a secure and transparent experience with Ziilli | Transforming Life Transforming World.