1. What products does Xiilli offer?
Xiilli provides high-quality home electronics including LED TVs, Mixer Grinders, Washing Machines, and Infrared Cookers. Our range is continuously expanding to meet modern household needs.
2. Are Xiilli products tested for quality?
Yes. Every Xiilli product undergoes strict multi-level quality checks for performance, durability, and safety before reaching our customers.
3. Do you provide installation services?
Absolutely. We offer professional installation for LED TVs, Washing Machines, and other appliances wherever required.
4. What warranty do Xiilli products come with?
All Xiilli appliances come with a standard manufacturer warranty. Warranty duration varies by product category and is clearly mentioned on each product page.
5. How can I track my order?
Once your order is confirmed, you will receive a tracking link on your mobile number or email. You can follow the real-time status of your delivery from there.
4. What warranty do Xiilli products come with?
All Xiilli appliances come with a standard manufacturer warranty. Warranty duration varies by product category and is clearly mentioned on each product page.
6. How long does delivery take?
Most orders are delivered within 3–7 working days, depending on your location. Express delivery may be available for selected products.
7. What payment methods do you accept?
We support all major payment options including debit/credit cards, UPI, net banking, and secure wallet payments.
8. Do you offer returns or replacements?
Yes. Xiilli offers easy returns and replacements for products damaged during delivery or found defective under warranty terms. Conditions may vary depending on the product.
9. What should I do if my product stops working?
You can contact our 24/7 customer support team for assistance. We will help you with troubleshooting, service requests, or arranging technician visits if needed.
10. Are Xiilli infrared cookers safe to use?
Yes. Our infrared cookers are designed with advanced heating technology, automatic temperature control, and safety features to ensure smooth and safe usage.
11. Do you provide customer support?
Yes, Xiilli offers round-the-clock customer support through phone, email, and chat to assist you with any queries or issues.
12. Why should I choose Xiilli?
Xiilli stands for premium quality, modern design, affordable pricing, and trustworthy service — all aimed to deliver a better living experience for every household.
